– Are pets allowed?
Yes – we require a $500 non-refundable pet fee. We have a 2 pet maximum and certain breed restrictions for dogs.
– Are there any apartments available for immediate move in?
Immediate move in is subject to current availability.
– Are the apartments furnished?
We do not currently offer furnished apartments.
– Can I transfer my lease to my roommate?
Leases can be transferred with written consent from the current lease holder.
– Can my roommate and I have the rent split evenly and billed to both of us?
All lease holders are equally responsible for rent payments.
– How do I terminate my lease?
Tenants are responsible for the full-lease terms unless the lease is taken over by a new tenant. All military personnel will sign a military clause, which will allow them to terminate their lease with a 30 day notice and official military orders.
– If I move out of my apartment, will I get my deposit back?
Your deposit will first be used toward damages and outstanding rent. A check for the remaining security deposit will then be refunded.
– What do I do if I lost my apartment key?
Stop by the leasing office during business hours. For after hours service, call our 24/7 maintenance hotline at (315) 782-4276.
– How long is my lease?
Leases are generally 12 months; please refer to your current lease agreement.
– How do I pay my rent?
Rent can be paid to your leasing office with an in-state check or money order. We also now accept credit cards and online payments though this website.
– Can I be mailed a housing information packet?
Absolutely. Feel free to call or send a request to us.
– How do I apply for an apartment?
The easiest way is to apply online! You may also call or visit our offices for a paper application. An application must be returned with all the necessary documents and application fee to the leasing office.
– What are the prices for housing?
Prices are subject to change. Please contact the leasing office for current rents.
– What are your office hours?
All offices are open Monday – Friday 9 a.m. – 5:30 p.m. with the exception of holidays and some Saturdays.
– Is there maintenance after hours?
Yes. We have on-call maintenance for after hours emergencies. Please call us if you have an emergency request.